Privacy Policy
How information is collected and used when you browse, shop, join Studio Notes, or get in touch.
This Privacy Policy explains how Bruce Drummond Art collects, uses, and shares information when you visit this website, place an order, join Studio Notes, submit an inquiry, or otherwise contact the studio.
Information collected
Information may be collected when you:
- Place an order, including your name, email address, billing and shipping addresses, telephone number, order details, and transaction information
- Join Studio Notes, including your email address and subscription preferences
- Submit a contact or commission form, including the information and files you choose to provide
- Browse the website, including device, browser, approximate location, referring page, pages visited, and interactions collected through cookies or analytics tools
Payment card information is processed by the payment provider available at checkout. Bruce Drummond Art does not receive or store your complete card number.
How information is used
Information is used to:
- Process, fulfill, and support orders
- Provide shipping and tracking updates
- Respond to artwork, commission, and general inquiries
- Send Studio Notes to people who have chosen to subscribe
- Maintain site security, prevent fraud, and troubleshoot technical issues
- Understand site performance and improve the website, shop, and communications
- Meet accounting, tax, legal, and recordkeeping obligations
Service providers
The website relies on service providers to operate the shop and communications. These may include WordPress and WooCommerce, website hosting, payment processors, shipping carriers, print-production or fulfillment partners, Mailchimp, and analytics services such as Google Analytics or Site Kit. These providers receive only the information reasonably needed to perform their services and process it under their own terms and privacy policies.
Studio Notes
Studio Notes is managed through Mailchimp. If you subscribe, your email address and related engagement information are processed through Mailchimp. You can unsubscribe at any time using the link in any Studio Notes email. Unsubscribing from Studio Notes does not prevent transactional messages about an order or inquiry.
Cookies and analytics
The website may use essential cookies for functions such as the cart, checkout, security, and saved preferences. Analytics and similar technologies may also be used to understand traffic and site use. Where required, non-essential cookies are used according to the choices offered through the site’s cookie controls.
Retention
Information is kept only as long as reasonably necessary for the purpose for which it was collected, including order fulfillment, customer support, tax and accounting records, dispute resolution, security, and legal obligations. Newsletter information is retained until you unsubscribe or request deletion, subject to limited suppression records used to honor that request.
Your choices
You may request access to, correction of, or deletion of personal information held by the studio, subject to information that must be retained for legal, security, transaction, or recordkeeping purposes. You may also unsubscribe from Studio Notes at any time.
Children’s privacy
This website is not directed to children under 13, and personal information is not knowingly collected from children under 13.
Changes to this policy
This policy may be updated as the website, services, or legal requirements change. The effective date at the top of the page will be revised when an update is published.
Contact
For privacy questions or data requests, use the Contact page and select “Something Else”. Include “Privacy Request” in your message.